Frequently Asked Questions
Where do the tours start?
IT DEPENDS ON THE TOUR:
- RAINFOREST HIKE: Harrigan Centennial Hall: 330 Harbor Dr, Sitka, AK 99835
- HISTORIC DOWNTOWN TOUR: Harrigan Centennial Hall: 330 Harbor Dr, Sitka, AK 99835
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Cruise Passengers, please take the free shuttle from the cruise ships into downtown.
If you are not on a cruise: please still meet in front of Centennial Hall.
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Your guide will be dressed in a red jacket holding a sign with your tour name on it, standing on the LEFT CORNER of the main building in front of the shuttle drop-off (Centennial Hall).
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- ADVENTURE HIKE: Sitka Cruise Terminal: 4513 Halibut Point Rd, Sitka, AK 99835
- SMALL-GROUP TOUR | SITKA SIGHTSEEING: Sitka Cruise Terminal: 4513 Halibut Point Rd, Sitka, AK 99835
Your guide will be dressed in a red jacket holding a sign with your tour name on it, standing in front of your tour van.
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Where do the tours end?
END POINTS:
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- RAINFOREST HIKE: Hikes end back at the meeting point (Centennial Hall).​
- HISTORIC DOWNTOWN TOUR: Tours end at the base of Baranof Castle State Historic Site. A 3 minute walk from the starting point (the shuttle bus back to the cruise ship)
- ADVENTURE HIKE: At the Sitka Cruise Terminal, but with an option to be dropped off downtown - there are free 15 minute shuttles back to the cruise ship leaving every 5 minutes
- SMALL-GROUP TOUR | SITKA SIGHTSEEING: At the Sitka Cruise Terminal, but with an option to be dropped off downtown - there are free 15 minute shuttles back to the cruise ship leaving every 5 minutes
When do I arrive?
Please arrive 15 minutes before your tour start time.
Do we tip our guide?
Yes, if you enjoy your tour!
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Though not at all required, it is a kind gesture to tip your guide.
Industry standard is around 20% of the tour cost. Adjust to show your appreciation.
How to cancel a booking?
Contact Sitka Walking Tours via phone, email, or the website chat button to cancel your booking.
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Booking can be cancelled with a 100% refund as long as you have contacted Sitka Walking Tours before the cutoff time in the cancellation policy.
What’s your cancellation policy?
Cancellations more than 24 hours in advance will receive a full refund. ​
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No refund can be granted if the cancellation occurs closer than the refund cutoff.
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Sitka Walking Tours reserves the right to cancel tours at any time in case of dangerous weather or other unforeseen circumstances. In case of cancellations you can reschedule or receive a full refund.
Who is this tour suited for?
The Downtown Tour route is accessible to wheelchairs, strollers, and scooters. ​
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The Rainforest Forest hike is NOT accessible to wheelchairs, strollers, and scooters.
The walking tours are on paved streets and sidewalks and last for 60 minutes.
Children are welcome!
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- RAINFOREST HIKE: is NOT accessible to wheelchairs, strollers, and scooters.
- HISTORIC DOWNTOWN TOUR: is accessible to wheelchairs, strollers, and scooters. ​
- ADVENTURE HIKE: is NOT accessible to wheelchairs, strollers, and scooters
- SMALL-GROUP TOUR | SITKA SIGHTSEEING: is NOT accessible to wheelchairs, strollers, and scooters, because the vans do not have a lift
What should I wear and bring?
Sitka is in a rainforest!
Wear waterproof clothing. Umbrellas are available to use during the tour, though we recommend you bring rain protection for the rest of your time in town.
Wear comfortable walking shoes.
How do I pay?
Payment can be made online with all major credit card providers or Google Pay.
Do I need to sign a waiver?
Waivers are required by Sitka Walking Tours for only the​
- ADVENTURE HIKE and SMALL-GROUP TOUR | SITKA SIGHTSEEING
Do you accommodate special requests?
Yes! We are happy to make arrangements when possible.
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Please email or message us if you would like to book a Private Tour with requests for certain topics, locations, length, etc.
More questions?
Contact us! We will respond promptly.